How to Create a Form in Digital Business Albania

Creating a form in Digital Business Albania allows you to capture leads, collect customer inquiries, and automate follow-ups. This guide will walk you through setting up a form step by step.

Step 1: Access the Form Builder

1. Log in to your Digital Business Albania account.

2. Navigate to Sites > Forms in the left sidebar.

3. Click + Create New Form to start building.

Step 2: Add Fields to Your Form

The form builder provides drag-and-drop elements for customization.

✅ Essential Fields to Add:

• Name (First & Last)

• Email (Required for follow-ups)

• Phone Number (Optional but useful for SMS marketing)

• Message (For customer inquiries)

• Dropdowns & Checkboxes (For multiple-choice options)

Steps to Add Fields:

1. Click on the Add Field button.

2. Select the type of field (e.g., Text, Email, Phone, Dropdown).

3. Drag the field to your form layout.

4. Click on each field to edit labels and placeholder text.

Step 3: Customize the Design

1. Go to Form Settings > Styles.

2. Choose colors, fonts, and button styles to match your branding.

3. Enable Mobile Responsive View to ensure your form looks good on all devices.

Step 4: Set Up Form Actions & Automations

Once a user submits the form, you can automate what happens next.

1. Redirect to a Thank You Page:

   • Go to Settings > After Submission.

   • Choose Redirect to URL and enter the Thank You Page link.

2. Send Automated Email or SMS:

   • Navigate to Automation > Workflows.

   • Create a new workflow with the trigger Form Submitted.

   • Add actions:

     • Send Email (e.g., "Thank you for reaching out!")

     • Send SMS (e.g., "We received your inquiry. We’ll contact you soon.")

3. Assign Leads to a Pipeline:

   • Under CRM Settings, choose a sales pipeline stage (e.g., "New Lead").

Step 5: Embed the Form on Your Website

1. Click Save & Publish after customizing your form.

2. Copy the Embed Code or Form Link.

3. Paste the code into your website (on WordPress, Elementor, or any other platform).

Step 6: Test the Form

✅ Submit a test entry to ensure the form captures data correctly.
✅ Check if email and SMS automation work.
✅ Verify that leads appear in the Contacts > CRM section.

Conclusion

By creating a form in Digital Business Albania, you can capture leads, automate follow-ups, and streamline customer interactions effortlessly. 🚀

Need help with form design or automation? Let me know! 😊